Transforming consent & compliance workflows for councils.
Councils Online connects councils, applicants and agents so submissions are clearer, decisions are easier to track, and consent conditions don’t disappear into email chains.
Built for everyone involved
Whether you lodge, assess, or manage post-decision compliance — Councils Online keeps the work structured, visible and consistent.
Applicants
Submit online, upload documents, track progress, and respond to RFIs without endless email chains.
Councils
Receive, triage and assess applications, manage timeframes, and keep a clean audit trail end-to-end.
Consultants & agents
Lodge on behalf of clients, reuse templates, and keep a single record of submissions, decisions and conditions.
What it does
The platform is designed to reduce administrative overhead and improve consistency — without making the process harder.
Online lodgement
Structured forms, validations, attachments and templates so submissions arrive complete and easier to assess.
Assessment workflow
Queue management, collaboration, RFI cycles, decision capture and full traceability for audits and reporting.
Condition monitoring
Track conditions, evidence, due dates and outcomes with reminders and a single source of truth.
Dashboards & reporting
Real-time visibility across applications and conditions. Reduce uncertainty, improve transparency.
Services
Implementation, hosting and support — we help you roll out quickly and run reliably.
Implementation
Workflow mapping, configuration, templates and migration support tailored to your council’s needs.
Hosting & support
Cloud hosting with monitoring, backups, security hardening and responsive support.
Want a walkthrough?
We’ll show you the workflow and talk through what rollout looks like for your team.
Contact
Tell us who you are and what you’re trying to improve. We’ll respond with next steps.